Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
Verified Purchase:Yes
All went well until near the end. On a previous year's form I needed a "home energy audit" or something to take a deduction for new energy-saving doors & windows. I hadn't taken the Deduction. H & R Block's robot wouldn't let me correct a "minor detail" on the form. The only way it worked is when I gave up keeping the form altogether. No questionable items then, Federal & State Income Tax Forms were sent & accepted just fine. HOWEVER, it then asked me about a "Life Alert" gadget & some woman joined in the questioning, trying to sell me a subscription to monitor some "Life Alert" gadget which I "qualified to receive free (the gadget itself, NOT the subscription for them to monitor it). She took a lot of time trying to sell me the monitoring which I did NOT want. I felt relieved when she finally gave up. I did NOT want to give out ANY personal information which could bring me problems later. I considered the whole episode HIGHLY SUSPICIOUS. At least my Income Tax Forms were accepted. I.R.S. got some $$, California F.T.B. has yet to send the refund.
Pros: Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: T737
from California
Verified Purchase:Yes
Lots of trouble with submitting the State. Keep rejected credit cards. Also not able to use discount code I received for compensation for last years problems your system was having with submission. I may be looking else were for tax software next year.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: dog6
Verified Purchase:Yes
I was able to get a discounted price so made purchase a better choice.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado
Verified Purchase:Yes
Bought federal and state, the process for both seemed lacking on how to fill things out. Been using for over a decade not much improvement.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dubudubu
from Harrisburg, PA.
Verified Purchase:Yes
I've used Turbo Tax product for over 20 years and actually bought it again for TY 2024 but when I installed it, it tried to force me into setting up an account with Intuit, which I didn't like and had no intention of being "bullied" into doing. So I bought H&R Blocks software to try that instead. I used it to do my taxes and was pleasantly surprised at how good it is and how much value it provides. The fact that it includes a way to do the Local Tax is a real added value for me because that is something "the other" software didn't provide for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CHEATEMNMORE
from On EARTH
Verified Purchase:Yes
Easy software to use. Like the analysis at the end that determines errors or data verification's.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Petek314
from St. Louis MO
Verified Purchase:Yes
The product does not import from Wells Fargo and I cannot use it again unless that changes.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: G I6in no
Verified Purchase:Yes
The program was very easy to use and intuitively obvious to use.
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock