Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,501 Reviews)
Rating breakdown 130,501 reviews
5 Stars
86,966
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,607
85%of customers recommend this product.
(
41,723 out of
48,973)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: David143
from Virginia
Verified Purchase:Yes
I noted several things for the tax preparation person, but when I got the return to review there were several errors. Clearly, the notes were not read.
Pros: Fast
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: gibbga
from Atlanta, GA
Verified Purchase:Yes
I've used H&R Block software for years, maybe a decade. I've never had any issues until this year. For the first time, I forgot to include something in my income. I have searched and searched. I found directions on how to revise my taxes, but eventhough I follow them closely and do exactly what it says the software continues to tell me there is an error. I overpaid and the new taxes owed is less. But because I paid more than necessary in the revision, it seems like the software doesn't understand an over payment.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at HRBlockAnswers[at]HRBlock[dot]com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
A wonderful software and easy being used for our tax report
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NBTX Texas
from New Braunfels TX
Verified Purchase:Yes
I have been using the H&R Block tax software for several years now and been very happy with it. It is easly to use and file my taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: George in KOP
from King Of Prussia, PA
Verified Purchase:Yes
I have used H&R Block since around 2007 and have never looked back. It's a tad pricey relatively speaking, but still a major bargain compared with hiring a preparer. The software is very user-friendly, and being able to import the previous year's data makes set-up a breeze for those of us repeat customers. The federal version is the tops; the state version (I am in PA) could use a little work but overall still a simple experience for most people I presume.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairhaven MA
Verified Purchase:Yes
Second year in a row that this program failed me. I had to print and mail instead of efile. I'm shopping for a different company next year.
Value
1
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Lew in WA
Verified Purchase:Yes
The only issue that I have is navigating back to check how certain entries are treated with losing the navigated section.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Capt_Kirk
from Boerne, Texas
Verified Purchase:Yes
Maybe okay if you don’t have Investments with K-1s. Very poor handling of K-1s, no flexibility to add lins for extra letter entries under the various line numbers. Would hardly call it "Deluxe" with this key shortcoming!
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock