Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
Verified Purchase:Yes
missed an mistaken date of death which should have been caught and IRS didn't accept no way to correct.
Written by a customer while visiting HRBlock
Posted by: NELB
from Boston, MA
Verified Purchase:Yes
I have used this software for many years to do my taxes and that makes it very easy for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: No sure why this is uniqu
Verified Purchase:Yes
The federal refund process was super easy and straight forward. Probably one of my best experiences. The state was sufficient, but definitely a lot less intuitive and intelligent. Some of the line numbers referenced by state in my 1040 seemed incorrect, and I felt like I was spending a lot more time making sure I was putting in the correct info.
I also don't like that they try to subtly get you to let them sell your information at the beginning.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Fairly easy to use. Good verification information.
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
H&R Block Deluxe 2020 worked flawlessly for completing and e-filing my Federal return, but when time came to e-file the State return, no go. The software identified an entry from a field on a 1099-R that would not allow the State return to be filed electronically, even though the information entered in the software was exactly what was on the paper 1099-R. Eventually, customer service at H&R was able to diagnose and fix the problem over the phone. That's right, a live person...over the phone ! Both returns were accepted electronically in minutes, and refunds were on the way in a matter of days.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Skison
from Los Angeles,CA
Verified Purchase:Yes
The program is very easy to use. I have already recommended it to my family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: DLC2
from Ohio
Verified Purchase:Yes
State program didn’t work right. Stated there was an omission that made no sense so could not file online and had to print and send in the mail. Only reason I got the software was to file online. Can print and send in the mail with out it.
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I struggled with this software this year.
First, I had trouble installing this software. I was able to install it on my wife's desktop, but it absolutely refused to install on my laptop.
Then I had issues with some tax situations, in particular there is one situation which I think is common enough that other people had it in this COVID year. However I had to overwrite the value entered into the report.
Overall, I think this software should be more mature in this day and age.
First, I had trouble installing this software. I was able to install it on my wife's desktop, but it absolutely refused to install on my laptop.
Then I had issues with some tax situations, in particular there is one situation which I think is common enough that other people had it in this COVID year. However I had to overwrite the value entered into the report.
Overall, I think this software should be more mature in this day and age.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Written by a customer while visiting HRBlock