Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,295 Reviews)
Rating breakdown 149,295 reviews
5 Stars
97,782
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,678 out of
61,819)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: JerseyShore
from NJ
Verified Purchase:Yes
Been using for years. Only had one issue with state tax several years ago.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MrVis669
Verified Purchase:Yes
It is straight forward and explained as you proceed. If one reads, and follows the guidance, you will have a successful experience.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
Good software and easy to use but you still have to pay for the state filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: K Lee
from Atlanta, GA
Verified Purchase:Yes
Good programs. Beenusing HR Block from when it was Tax Cut.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RHblock
from Annoys, NC
Verified Purchase:Yes
Too many quirks and functional issues such as printing to pdf - need extra software installed for that. I had a warning but it failed to isolate the line or section further than it's somewhere on the 1040. You can't get there from here kind of flow for the software is extremely awkward to navigate. When I had issues and needed help the advertised help chat feature didn't work.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Clevold
from Tennessee
Verified Purchase:Yes
The program was sketchy on formatting the program pages on screen. Identical inputs got different results. Recalculation did not always recalculate. The program update did not permanently update the program; every time I go into the program I have to update.
The biggest issue is that Customer Support could not tell me what one of the lines was on the page that calculates the refund you are requesting. This was a H&RB program page, not an IRS page and I was directed to talk to a tax pro or IRS....she was only technical. The other alternative was to completely re-enter all my data manually which is how I finally got what I hope is an accurate result.
In my struggling through the program multiple times, I found that there was a glitch in the form 8915 entry: once I had indicated, "YES" I qualified, a residual $ value remained in the system even thought I went back and changed the entry to "NO". The only way to get rid of the residual (ERROR) was to go into the form 8915 and manually zero all entries AND delete the form.
The biggest issue is that Customer Support could not tell me what one of the lines was on the page that calculates the refund you are requesting. This was a H&RB program page, not an IRS page and I was directed to talk to a tax pro or IRS....she was only technical. The other alternative was to completely re-enter all my data manually which is how I finally got what I hope is an accurate result.
In my struggling through the program multiple times, I found that there was a glitch in the form 8915 entry: once I had indicated, "YES" I qualified, a residual $ value remained in the system even thought I went back and changed the entry to "NO". The only way to get rid of the residual (ERROR) was to go into the form 8915 and manually zero all entries AND delete the form.
No way that I am going to ever buy this program again - bad programming and inadequate support!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Pete523
from CT
Verified Purchase:Yes
I have been using H&R Block tax software for several years and find it very easy to prepare submit my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Don87
Verified Purchase:Yes
Easy-to-answer questions. Had a couple glitches that resolved, but help connection was not effective.
Value
5
Written by a customer while visiting HRBlock