Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: wyvern
Verified Purchase:Yes
Overall easy to use. Insufficient help regarding RMD late withdrawals
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bruce2024
from Oregon
Verified Purchase:Yes
Overpriced if you paid to include state filing with your federal return program, This additional cost is an unpleasant surprise expense that doesn't show up until you are ready to file electronically. After all, you paid upfront to include the state program so why the surprise additional expense?
The programs themselves are straight forward, easy to use and the return review is the feature I appreciate the most as it catches big and small errors that could cause a red flag on your filing. Searching for specific information for "errors/review" could be made easier.
The programs themselves are straight forward, easy to use and the return review is the feature I appreciate the most as it catches big and small errors that could cause a red flag on your filing. Searching for specific information for "errors/review" could be made easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Haymarket, Virginia
Verified Purchase:Yes
The guidance and the process, along with the library of information, combined to facilitate completion and filing of our 2024 federal income tax return for the 20th year in a row. Many annual changes were explained and documented without doubt, with one exception -- and it didn't amount to much. The form added a small number of dollars twice, when it should have been once, so the IRS caught the error, and our refund was reduced appropriately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SAR55
from Yardley, PA
Verified Purchase:Yes
There has been a bug in your software for at least the last two years. It is only possible to print the first 8 pages of form 8283 (Non-cash deductions.)
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: UseHR
from Florida
Verified Purchase:Yes
Used H&R for years. User friendly, economical and can reach a person, if needed.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Flywheel
from Oregon
Verified Purchase:Yes
Your software sucks badly because I was forced to submit my Oregon tax return on the deadline without being able to subtract the portion of my dividend income that is State tax free due to being vested in U.S. Gov. paper. Consequently, I am forced to submit a corrected 2024 Oregon tax return using manually entered forms. Note that I spent days on end trying to solve this problem; however, your software did not even allow me to override the proper entries as well as did not include Oregon Schedule OR-ASC to be able to complete my State tax return properly.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
RMD was listed twice. Had to find on my own and correct. Directions not very clear.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JoanFisher
Verified Purchase:Yes
I bought your software over a month ago. I also contacted the IRS to get my number . They have since mailed me my forms. There is no number on it. So I think that I mailed my forms in. What should I do now.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock