Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Pretty good but navigation ease needs improvement
on May 1, 2025
Posted by: MjBo
from Cincinnati Ohio
Verified Purchase:Yes
Pretty good product. Navigating back and forth is a bit cumbersome, requiring you go through many screens. This clunky navigation has not changed at all in the last 10 years. Seems like I should be able to easily find a schedule C interview to check something for example, and then single click to get forward to the error checking.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AJT 007
from CA
Verified Purchase:Yes
Easy to use. Been using H&R block program for over 20 years with no problems with the IRS,
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HarmonE
from Maumelle, AR
Verified Purchase:Yes
I have used the software for a number of years. This years version had a problem sending the state return.
I had to file it by mail.
I had to file it by mail.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used Block for more years than I remember. I’m getting really old now but still use it with no problems. It does most of the work for me. I would not switch.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Janb03
from Indianapolis IN
Verified Purchase:Yes
I have used this software since it was Tax Cut 30 yrs ago
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, May 2, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
This software is my go-to for taxes...Always simple and accurate!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: turdo
from washington state
Verified Purchase:Yes
cheaper than turbotax. I don't have many unusual deductions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have been using this software for a few years now. It makes it pretty easy to get everything put together each year. I like that I can import the previous year easily, the informational notes help me get it right, and the audit check makes me feel like I got it right. My refunds are inline with what I was getting when I paid someone else to do it. The price seems to be going up each year and at this point is getting close to what I paid someone else to do for me before.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, May 2, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock