Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,294 Reviews)
Rating breakdown 149,294 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,438
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: D Dogg
from Atlanta
Verified Purchase:Yes
Price is getting out of control. Will look at other options in 2022.
Pulling forward the previous years return no longer locks you into 1 vendor.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Patrick Pinto
Verified Purchase:Yes
You are not buying the software anymore, you are renting it for a short time. If you need to file an amended return next year you will have to rent it again!
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Allycat123
from Florida
Verified Purchase:Yes
The software has glitches and provides little support
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Software support is poorly trained and not knowledgeable. When you point out a problem in software you finally get someone that agrees and says they will kick it up to the next level. Try again with different people same result and you never hear back. Over 6 hours on the phone wasting my time. Never get answers.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Mr Andy
from Massachusetts
Verified Purchase:Yes
Software is always working well. Chat advice was inconsistent and not prompt.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: frustrated tax sw user
Verified Purchase:Yes
There is a strange bug - once you import a previous year's return you cannot undo the operation later in the interview process without starting a fresh return and re-importing with a different return. Ended up losing a few hours of work that way when I realized that last year's return had a mistake and I wanted to correct that before using in this year's return.
Written by a customer while visiting HRBlock
Posted by: AstroGreg
from Colorado
Verified Purchase:Yes
I downloaded broker info with ~1000 stock trades. Program requires verification of every transaction, each triggering a "Program Not Responding" warning. Net result was at least 1/2 minute each for ~9 hours total of scrolling/clicking/waiting ... and all were correct from the broker. This was running on a workstation with Xeon processor and 16GB memory. Terrible software coding. Product support claimed there was no way to do this any faster. Have used program for 20+ years - never again
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Vua Corona
from Los Angeles
Verified Purchase:Yes
Can't submit electronic. The software doesn't auto calculate return every single step as turbo tax. Browsing to certain area is not as easy as turbo tax. Browsing to form1, form2 is super confused.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock