For the most part, this is easy to use, easy to follow software. It has links to IRS publications for detailed information and asks questions to determine which forms are needed for your return. The only topic we need that it doesn't cover well is public traded partnerships. That topic is always a pain for us to complete. Otherwise, we are satisfied with this product.
This is pretty much a no-brainer approach to doing your taxes. The program asks the right questions. All I have to do is keep track of W-2 and 1099 forms, and have last year's tax return available.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
This software is comprehensive, but not very user-friendly in some aspects. It seems to be designed for Joe-average, and if you don't fall into that catagory, you'll struggle to find the proper forms to use to enter your info. Plus, if you call their help line, it will depend on the person you reach as to how much help you'll get. I made two calls to get the same question answered. The first fellow gave a general answer that really didn't help me, though I tried to use what he said. The second agent, a woman, gave a more detailed answer, but instead of turning me loose to use the info myself, insisted she help me through it. So, it's worth 4 stars, and will definitely get your taxes done, but be prepared to ask again and again, and don't give up till you get the help you need...unless, of course, you're Joe-average!
Errors are not always clarified in the form on the checks. Without clear explanation of the problem it cannot be fixed. If you can't fix it you are stuck and can't file.