Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Hilts
Verified Purchase:Yes
I've been using this app every year for I don't know how long -- many, many years, certainly -- and it has never let us down. Reliable, intuitive and thorough. I wouldn't think of using any other tax program.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mort62
from PA
Verified Purchase:Yes
Worked great although would like to see free state e file
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Coffee Bean
Verified Purchase:Yes
The system was a little confusing this year. I wanted to print a copy of my state income tax information but couldn’t figure out how to do that.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Richmond Hill, GA
Verified Purchase:Yes
Just received communication from state of GA. My return has been adjusted to refund from+ $1500 to ZERO. What does GA see that H&R Block did not see. Huge disappointment!!!
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Zebb38
Verified Purchase:Yes
Worked ok but seemed to be more difficult trying to view or edit the actual IRS forms
Also should not keep pushing the state tax form. I usually leave a time gap to be sure the federal is not flagged by the IRS.
Cons: Time consuming
Value
4
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for your feedback. Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, Ohio
Verified Purchase:Yes
Have used this product for over 10 years. Does everything I have needed. Easy to use.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MWestern
from Ohio
Verified Purchase:Yes
This is the fifth year I've used H&R Block software. It works well at guiding you through the process and I've been able to file electronically so all good.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jdm2025
Verified Purchase:Yes
I used to get a good value with an easy and accurate return. The price keeps going up, and this year there were several issues that should have been read in by the prior return.
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock