Easy to install, easy to inderstand, easy to use. Maximizes your return while minimizing your effort. Good explanations where the tax code is difficult or arcane. Printing and submitting the return is simple and painless. Great value for the money spent on the software.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Do your research on individual states before you use or purchase. I downloaded NH, for my son, not realizing that you had to make 25k in interest before there was a filing requirement. Very high threshold. I then needed to purchase Massachusetts for myself.
Been using it for years, since the TaxCut days.Every year it gets worse. Every year I say I'm going to TurboTax. So, this year, after 50 minutes on the phone with support only to get hung up on and no call back, I'm done..
Ease of use and accurate. Switched from TurboTax 7 yrs ago because HR Block was a better value. Also, like the option of live help included in the cost, if needed.