Easy to use and accurate fed and state tax program. Have been using it for years and have no concerns/ complaints on it. It is a relief the company stands by the product if audited.
Very buggy software. . Chat Room personnel are poorly trained. Chat print is so small I needed a magnify glass to read the message. I would never use it again even though I was a customer for years. Very disappointed. VT state software is a joke.
I had to resubmit my state return multiple times and was told with each rejection I hadn’t been charged. That wasn’t true and I have 4 separate charges for state filing on my credit card.
Very good software that guides you through the entire process. I've been using them for the last 10 years. Had a bit of a snag with my cares act withdrawal, but they guided me through the process. Highly recommended.
Pros: Easy to prepare, Maximizes refund, Easy to import documents