Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: sburr
Verified Purchase:Yes
Easy to use. Leads you through the process and considers all topics
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DEY52
from Sylvania, OH
Verified Purchase:Yes
The software was pretty good to work with. A few times I had to go back after completing a step to make sure I had it done correctly. Also on the state software, I had some confusion I was not totally able to resolve. I hope I completed my state return accurately. I am disappointed how much the software has escalated in price over the past few years.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: AF E7 Vet
from Dallas, TX
Verified Purchase:Yes
H&R Block tax software is outstanding. I've been using it consistently for over 10 years! The easy-to-understand instructions enables me to get my taxes done correctly and efficiently. If I'm eligible for a refund, H&R Block tax software let's me know!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: WhoCareshasbeentaken
Verified Purchase:Yes
When there is a problem, forget about getting a fix. I had to print and mail my return so it could be manually fixed.
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bucklez
from Yuma, Arizona
Verified Purchase:Yes
I have been using for product for a few years and find it very easy to follow.
I would recommend this to a friend!
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Norwich CT
Verified Purchase:Yes
Liked the way QCDs were handled. Good questions asked during review of return items. Felt very confident about filling return and having it accepted.Good support from program
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AZproblem
from AZ
Verified Purchase:Yes
While this software worked for me, it was a horrible mess for my daughter who lives in AZ!!!
Critical forms to give credit for donations to non-profits CASA and Desert Survivors were not included in the H&R software, so using the software was useless for her and a waste of the money that she paid for the State edition!!! She could get a refund, but it was too much hassle to waste time doing it. Shame on your company!!!
Critical forms to give credit for donations to non-profits CASA and Desert Survivors were not included in the H&R software, so using the software was useless for her and a waste of the money that she paid for the State edition!!! She could get a refund, but it was too much hassle to waste time doing it. Shame on your company!!!
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Did ok for what I needed. Was high price for small program!
Pros: Easy to prepare, Fast
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock