Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I use H&R Block Deluxe with State tax every year. It is the best and least expensive tax software for me.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BF1599
from Brownsburg Indiana
Verified Purchase:Yes
I found a huge issue with your software and communicated it to your help line. The issue was the running tab for the taxes owed on the interview page was not working correctly. A case was created but to the best of my knowledge you have never corrected the issue. That gives me a feeling of a lack in confidence for your software.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
Ok for federal but leaves us wanting more for Iowa
on April 25, 2025
Posted by: Wandering Why
Verified Purchase:Yes
Federal return worked adequately but does not interface with Iowa tax software. It seems like software is behind on Iowa tax requirements.
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aptos, Ca
Verified Purchase:Yes
I've used H&R tax software for 10 years. The product works OK, particularly after you get used to it. Reporting capital gains and losses on stock sales is a bit awkward. I've always felt that financial institutions and tax software providers should work together to create common electronic formats for 1099 forms. I dislike having to manually enter data from 1099 forms. I also dislike having to use HR Block to efile my return. Thats a copout that tax software providers have successfully lobbied IRS and State tax authorities. I'd much rather use a product that produced a file that I could send to IRS.
Pros: Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
Easy to use. I did have a problem with including my gambling losses to offset the one ticket that they issued a W-2G. Never did find where to put it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NORC
from Venice Fl
Verified Purchase:Yes
I have used H&R Block on line for several years. This year's software is improved and easlier to work with inputting information for my return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
been using this product for years and it's been great . This year seemed much easier than previous.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa, FL
Verified Purchase:Yes
I have used H&R Block Deluxe for the past 20 years. It is dependable. Have usually not had problems with using the free filings, although last year the free filing did not work and I had to pay an additional fee to file. Overall, a generally reliable product.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock