I have been using HR Block software since 2002 and have never had a problem with it. I do wish you would resume sending a disc with the program on it. I had to call your service representative to load your program using a the web site. The rep was very courteous and patient with me. I had been trying for 2 days to find the web site and he guided through the process and stayed the line until he was sure that I had successfully loaded the program and it was working properly.
Had to pay twice cause it wouldn't download & said too many downloads when it never completed the download. Ended up filling my taxes late because it wouldn't download. Customer service want available when I needed help