Purchased federal and state deluxe and it had everything I needed for a great price. Software was easy to follow it walked me through everything and was very thorough. It always checks for what you don’t think of as it is current with the tax laws and all of the credits and deductions. It then checks for inaccuracies and had me review them.
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
This software worked well as I prepared my taxes. However, I did not like the fact I needed to pay an additional amount to electronically file my state return.
Response from HRBlockBy Abbie-Social Media, April 22, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
All good except no notification that my state return was filed or acepted.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
I'm a HR Block fan. I found it a little harder to understand this year. I am a little older this year! I wonder if any "testers" are in their late seventies.
Response from HRBlockBy Joy, Social Media Department, April 22, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
I've been using the software for 18 years. I usually do an estimate then go back and enter the actual numbers when I get them. This year I entered a late state penalty for worst case scenario. It flagged cannot submit state online. When I went back to finalize and erase the penalty it wouldn't let me submit. Called to see if I could simply erase the state and start over. Nope, support wanted me to start an entirely new return and enter everything from scratch, ridiculous. Will not use again.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I’ve been using HR Block software for years now. I started out using TurboTax, but when they got so expensive, I thought I would give HR Block a try. I’m glad I did. It works as well as the others and I love the free e-file. I wish they would make state e-file a bit cheaper, and not charge so much if I need a second state, but overall a great experience.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.