Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
Not too bad
on February 17, 2022
Posted by: JustMeOnly
from KC, MO
It helps with the basics. It doesn't offer sufficient explanation as to when I need to do something in some situation. A link to their internet site explaining it in further detail may help. Also, when filling out a second state they don't import the information from that state. Should have that as an option. Additionally, my tax return when down despite the fact my deductions went up by more than my increase in wages. It might be nice to point this out and help with comparing the two since I've been filing with this software for the last five years.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
PERFECT BUT !!!
on February 17, 2022
Posted by: RANDYRJH
EVERYTHING WENT SMOOTH, EXCEPT SSI WORKSHEET BASIC FORM SHOULD BEEN INTALLED WITH NO UPDATE
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Too many late updates
on February 17, 2022
Posted by: Chris82956
from FL
IU have used H & R Block for 10 years and never experienced this terrible service
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Delay for Forms
on February 17, 2022
Posted by: rwdean3401
from Tennessee
Very disappointed at the unexpected delays for a simple SS worksheet. Cause about a 30-day delay in filing. I could have filed on other free websites without delay.
Would like to request my money back!
Would like to request my money back!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
Great except for e-file delay this year.
on February 17, 2022
Posted by: bobw3
from Pittsburgh, PA
I Have used for years and loved. This year I had to wait for 2 updates for them to get their forms right before I could e-file on 2/17. Not happy about that.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Horrendous for tax year 2
on February 17, 2022
Posted by: Burbankil
from Burbank IL
H&R CROCK decided to stick it to people who use the social security worksheet this year. I have been using this software for more than 10 years and this is the last. Worksheet was supposed to be updated on 2/3 from everything I saw but was not until 2/17. Delayed my filing. Could not get a straight answer from the not friendly customer non-service. Everyone parroted the same lie….so very sad.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
So Not Happy with Filing Delays
on February 17, 2022
Posted by: barbb27
from Missouri
First delay was for the Residential Energy Credit form. After that update on 2/4 I couldn't file again due to the Social Security Worksheet form!! That us such a standard form. Couldn't file until after the next update on 2/17.
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
logical progression thru program
on February 17, 2022
Posted by: ballys
from Phila
Have used for many years
would have filed earlier but fed had not updated social security worksheet which I don't need of use but program would not let me file until it was updated today
would have filed earlier but fed had not updated social security worksheet which I don't need of use but program would not let me file until it was updated today
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock