Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Disappointed....
on February 17, 2022
Posted by: RodandCo
from Leesburg, FL
I've used HR Block tax software for the last five years and this is the first year I've had a problem. It seems that HRB could not get a timely approval of the social security income calculation worksheet until the afternoon of February 17, 2021. Most seniors expecting a refund want to file as early as possible.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and budget friendly
on February 17, 2022
Posted by: DaleBr
from Oregon city, Oregon.
I have been using H&R Block for a couple years and I find it easy to use and budget friendly.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very easy to use.
on February 17, 2022
Posted by: Sticks of MN
from Backus, MN
I have used H and R Block for the past 5 years and it simplified my tax filing year after year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
More confusing.
on February 17, 2022
Posted by: Goodwilln
from Naperville, IL
I’ve used this for several years and found it more confusing than past years. Perhaps it is me but I probably won’t use it next year. Too confusing to wade through it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great easy-to-use tax software
on February 17, 2022
Posted by: Dave031387
from Jackson, MI
I've been using H&R Block tax software for several years now. I like how thorough it is and how it holds your hand through the entire tax preparation and filing process. It finds things that I probably wouldn't have found on my own. Also, the accuracy review at the end gives you an added measure of confidence that your taxes were done correctly, and nothing was overlooked. The only area where I wish things were a little better has to do with the lack of detailed instructions on some of the input screens. I sometimes wonder if I'm interpreting things correctly. I know H&R Block has a support number I can call to ask questions, but that seems to be a bit of an inconvenience when they could have just as well included the detailed instructions in the software. I always manage to eventually work my way through things on my own, though.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
What a pain
on February 17, 2022
Posted by: Sad so sad
from Idaho
Spent enough time on phone I could have done my taxes long hand. Ended up mailing anyway.
Cons: Time consuming
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Some problems
on February 17, 2022
Posted by: TAMU1984
from Texas
I was doing a return for my deceased mother in law. It populated a form, form 1310, WHICH I DID NOT NEED. This was going to prevent me from e-filing. I had to dig into the IRS brochure regarding form 1310 and the IRS rules for submitting a return for a deceased person to determine I didn't need that form. Once I deleted it, I was able to e-file. I don't know why this error occurred but if I hadn't done a lot of extra work, I would have followed the programs instructions to send in a paper return with a form not needed. I have no idea what that would have caused the IRS to do.
It then told me that I needed to review a 1099-B from VANGUAR. I assume it meant "VANGUARD". Only problem - there was no 1099-B, or any other 1099, from Vanguard. Don't know what was going on here.
I generally (past years) have liked this program but this year it was buggy. Not sure I would recommend it given this. These errors made tax preparation harder and more complicated than it needed to be. The last thing you need are mistakes with the IRS.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to complete.
on February 17, 2022
Posted by: GB80
from Iuka, MS
I have been using H&R Block tax software for many years and intend to do so for many more years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock