Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
Could be better
on February 18, 2022
Posted by: David123456789
from Mulberry Grove, Illinois
Program froze after E-filing Federal and I had a hard time getting to the State program to paper file it.
It imported my 1040 line 11 incorrectly from last year and the instructions to correct it were not correct. Did not have this problem last year.
It took several tries to do the Feb 17 update. Hopefully it is right.
There should be an up/down arrow on the right side of this window for easier navigation.
It imported my 1040 line 11 incorrectly from last year and the instructions to correct it were not correct. Did not have this problem last year.
It took several tries to do the Feb 17 update. Hopefully it is right.
There should be an up/down arrow on the right side of this window for easier navigation.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software!!!
on February 18, 2022
Posted by: Cewarejr
from Lewisville, NC
Have used this software for many years. The 2021 version is by far the best. Very user friendly and asks many questions to make sure you do not miss any deductions.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Infuriating
on February 18, 2022
Posted by: leanord
from WI
Getting the program to recognize the previous year's information has had my hair on fire the last two years.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
2
Not helpful With Cryptocurrencies
on February 18, 2022
Posted by: Disappointed102
from Amarillo, Texas
I have used this software for years and loved it. This year is a disappointment. There was not much info on filing Capital Gains and Losses on Cryptocurrencies and the little information I did receive from other sites was different from what was printed out with your software. Because I already paid for this software I didn't want to buy another brand. So I went with yours. I sure hope your's was right.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
The only one
on February 18, 2022
Posted by: emmarsy22
from Las Vegas
Been using this HR Block for past 6 plus years. Had no problems with security. Interviews easy to go through. emmarsy22
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Pitiful Support
on February 18, 2022
Posted by: Richard1953
I have been using this software for many years, but recently it seems to have a problem using the e-file system. Something is obviously wrong in the software as the federal forms are rejected for something that is not even on the forms. All I get from support is sent from one person to another and yet no result. I will probably change next year to Turbo Tax to see if that works any better. I will file on paper now even though I have supposedly free filing, which is not working.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Federal was fine. State left much to be desired
on February 18, 2022
Posted by: LarryBinAZ
from Tempe Arizona
The program loaded and ran well. My experience completing the Federal part of the form went smoothly and I was able to e-file with no trouble.
Unfortunately, I discovered actual errors in the state (Arizona) program. The program mis-calculated an exclusion I was not eligible for and further mis-calculated a tax credit that had to be removed from deductions. This same problem has happened with previous year returns. I can correct it manually, but I should not have to.
Also, I am unable to e-file my state return because the program does not support a form needed for a particular charitable contribution! Instead, I am directed to go to my state website, download a copy by myself, fill it out then mail in my entire return. No convenience there!
I will not be recommending this program any longer although I used to be one of its biggest proponents.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Always an easy to use program
on February 18, 2022
Posted by: BlueRah
from Sioux Falls, SD
I don't know how many years now that we have been using this software, but it has always been a breeze to use. The compilation of info from year to year is seamless.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock