Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
H&R Block Deluxe Maximize Deductions
on February 25, 2022
Posted by: D C 1966
from San Angelo, TX
Hard to use on IRA deductions. The program kept saying it was Distributions from pensions and gave a message that our IRA's did not have the required Distributions.
Cons: Time consuming
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great program
on February 25, 2022
Posted by: MykolNC
from Greensboro, NC
I have used HRBLOCK software for several years. Love it. This year, only problem was updates. IRS is behind as is NC. This is a widespread problem
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Good results, except for 2 software bugs
on February 24, 2022
Posted by: AllNickNamesTaken
from Alexandria, VA
I like the H&R Block Deluxe 2021 Software. It was reasonably straight forward, easy to enter my data and file my return. Only thing I didn't like - I encountered two software bugs, tried to report them, but couldn't. H&R apparently doesn't want users to submit feedback on software bugs once the tax filing season begins.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Worked pretty well
on February 24, 2022
Posted by: johnbobby
from Miami, Fl
Was able to manage and complete my return. However, when I tried to download it it gave me the wrong code that didn't match my computer and it wouldn't let me change it. I called, it took a while, but the agent finally straightened it out. The go to function was a bit cumbersome. The contact chat function was insufficient. I ended up having to call the number and had to go through several people to find resolution. The deduction pro was incomplete and it kept losing the cursor to navigate up and down the list. It was difficult to switch from one category to another.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Had issues that program would not fix
on February 24, 2022
Posted by: Rickybobbie
from Owatonna MN
During the accuracy check it kept claiming that I needed to go back to a 1099 R form and add an entry into line 16.0 ST distribution. The 1099 R had no information in this box and the program accepted that on two other 1099's. This would not allow me to efile my state return.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Great product but software support NOT
on February 24, 2022
Posted by: Displeased2022
I am a long time user of this software, over many years. It’s great if there is nothing out of the ordinary. But this time I needed to include an external personal PDF with my exile return. Nothing in the instructions or help file for doing that so I called the software support line shown on the product screen. After 45 minutes and getting passed along to three people who had to pass me to someone else I finally got to talk to a lady who told me “oh yeah, you can do that”. She was adamant and told me exact instructions on how that would work and what the screen would show. I got off the phone and went into the program to send off my rifle and PDF. Unfortunately what she told me would occur with that process did NOT. Now I have sent the return and it was accepted by the IRS but without the needed PDF that will get everything handled with the IRS. So now I’m stuck. No way to submit the file now. This is really going to cause me further issues and problems. NOT GOOD. Support person gave me lousy information.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Simple & Great
on February 24, 2022
Posted by: JC Done
from St. Louis, MO
I have used H&R Block Tax filing program for years with no trouble and excellent results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on February 24, 2022
Posted by: Sukarno
from St Pete
I have been using this product for a while, it's easily available and I like the fact I can download my stock transaction and that the software will fill out all the required forms
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock