Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: lucy7
Verified Purchase:Yes
Essentially the same as it's been for years. Gets the job done without issues.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: lisamo
from Valencia PA
Verified Purchase:Yes
I paid extra for the +state option and ended up not being able to use it…extremely disappointed. I have never had any issues with the software before this year. Since it available only in app form it was a frustrating experience to say the least. For some reason the app doubled my w2 net income and I could not delete or fix. It was saying that I owed nearly $3000 when, in actuality, I owed nothing. I ended up printing a blank form and filling it out myself
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: N3670
Verified Purchase:Yes
It is easy to use, and consistent with prior years which means that everything is where one would expect to find it based upon prior years tax preparation. The most important thing is consistency. It makes preparing my return very easy and it handles the computation of the amount of taxes due very nicely.
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Issues remain with double sided printing of forms. Also not good options to have both a need to amortize the premium on a bond and bought a bond between interest payments. Otherwise a quite excellent product.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Spottydog3
from Texas
Verified Purchase:Yes
Badgered with dozens of irrelevant questions. For example, I was asked how much was my minimum required distribution from my retirement account. There was none. This tax rule won't apply to me until 2029 at the earliest -- which the software should know -- since it knows my date of birth.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mottesk
from Frisco, TX
Verified Purchase:Yes
The app is strong and reliable. No technical issues or problems for the past several years. Most topics are very well crafted and provide great help when needed. However, doing personal filing, they can definitely improve the K1 block 16 with ‘V’ checked area. This section is still very vague and provides very little help or resources to help navigate through it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: MIL Lad
Verified Purchase:Yes
Software for several years now. It is easy to use and never disappoints me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Lynn1955
from Kansas
Verified Purchase:Yes
I I’ve used this program for 20 years and it’s been a breeze to get through. I have some oil and gas incomes to add and we did own a house. That and when the house was sold and then he died I still didn’t have any problems! I recommend H &R.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock