Pain in the butt this tax year (2024). Whenever I tried to submit a federal return this year I always got a 'server busy' error. Had to delete the task. The only solution was to reboot and resubmit before I did anything else on my PC. Big pain.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Same great features as previous years, but don’t understand why we have to pay for filing an extension. Why can’t that be one of the five free filing submissions?
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
I have been using HR Block since 2022. As someone who was, at that time, new to tax preparation, I found the software easy to use and clear in guiding me through each step.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
I’ve been using this software for at least 15 years. Very easy to use
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used this software in the past and still find it easy to use and file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Everything went smoothly except I had to file my federal 5 times as it kept being rejected
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!