Software forces you to do things like preventing you from applying 100% of refund to next year. Not able to delete a section and start over - then does not allow you to edit one line item without throwing an error. Too cumbersome to print. Its cheap though. So guess you pay for what you get. Also they are late with updates.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Very little help in using Form 1098-T issued to the student when parents are claiming the dependent exemption and the Learning Credit. IRS Publication is so complicated and fails at an explanation also. This is from a former 30+ year IRS employee.
Have been using for at least the last 10 years and keep going back to it each year because it is so easy to use, so informative, very accurate, and covers every conceivable tax issue.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
After completing the input for the various sections, and progressing to the finish section, I wanted to go back to check my inputs ... but could not! I was very disappointed with how the program worked this year.