Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Sacramento, CA
Verified Purchase:Yes
Been using this since 1995 - because it works and I trust it. May go to online product in future
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: AzBookend
Verified Purchase:Yes
Have been using H&R block for close to 20 years and have never had an issue with my taxes, EVER! AND I always get some sort of refund. Love you guys!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fl
Verified Purchase:Yes
I got caught in an audit ref mortgage interest on over a million dollar mortgage.
I pointed out the failure of your software. Never got a response or apology. Magically the software was updated.
Not good.
I pointed out the failure of your software. Never got a response or apology. Magically the software was updated.
Not good.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Software doesn't ask all the right questions on IRA contributions. It also doesn't explain well the same. One has to often open the form only to find the Software added numbers never inputted.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: ASM001
from boston, ma
Verified Purchase:Yes
Been using it for years. Help could be a little better but very happy with product
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dont1234
Verified Purchase:Yes
Got a better retun with other software. Will not but this again.
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Block user2005
Verified Purchase:Yes
I’ve been using H&R Block tax software for over 25 years. Highly satisfied
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: CKTX
from Texas
Verified Purchase:Yes
I have used HRB tax software for years. The last two years have been problematic. Good help hard to find??
Last year the e-file function malfunctioned. This year it was a plethora is issues too numerous to detail in this review.
Last year the e-file function malfunctioned. This year it was a plethora is issues too numerous to detail in this review.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Tra, Social Media Department, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock