Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,293 Reviews)
Rating breakdown 149,293 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,437
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,818)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
New Problems This Year
on March 14, 2022
Posted by: Jamini
from NC
I have always purchased the CD but this year I tried downloading the software. Didn't work well and had to call for help and another download of software. I sole a hone and moved to another state. The help for these were not available until further in the return, after I completed hours of work surcharging past home improvements which were not needed. Other problems were not clearly available and after a 92 minute wait on a help call I was disconnected when the agent put me on hold. The follow up proved to be useless so I have to go to a company to file..
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Great software for doing your Taxes
on March 14, 2022
Posted by: Scot430
from Mass
Well explained and easy to follow. If help needed. Call and they gladly will walk you through your problems.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It Sucks
on March 14, 2022
Posted by: Wolfgang100
from Dallas,TX
Difficult to go back and review entries. Somewhat confusing.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Slick as Owls snot !
on March 14, 2022
Posted by: Larry Fred
from Aurora, Colorado
This is my 5th year using H&R Block Deluxe. It handles my stock activity with ease. It gives me some peace of mind that Uncle Sam will accept my return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Almost complete step by step guide to doing taxes
on March 14, 2022
Posted by: BT32
from Dallas, Texas
This software has a great interface and leads one through all of the IRS questions and requirements. However, there is one question, unlike the 50 other very special situations that don't apply to 99.5% of people using this software yet the questions are presented in the tax software, the question missing, "Did you receive a notice from the IRS with a Identity Protection PIN" Instead one is forced to review each for the IRS tax forms to find the spot to include this IP PIN. After a rejection from the IRS, and a 40 minute search. BTW the How to Correct instructions are wrong and lead to a dead end search. Finally found the spot to add pin down with the signature location on the IRS Form.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
No way to resubmit state return after correcting a
on March 13, 2022
Posted by: gearhead4
from Woodridge IL
I completed the Block tax software interview questions and attempted to submit both the federal and the state returns. My stste return was rejected, so I examined the generated forms and found that I had mistakenly included the amount of tax witheld in the question for "Estimated tax payments". I had to go back to the Federal tax interview to correct that problem. After I did, I then re-submitted both the federal abd state returns. The federal return was accepted, but the state return was rejected. I examined the summary for the state return and found the tax witheld was still doubled. I tried repeated to correct the error, but was unable to submit the state return with the correction. I was able to print the state return with the correct figures. So, settled for a "snail mail" submission.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Easy to use
on March 13, 2022
Posted by: Eite
from PA
Have used H&R Block program for 20 yrs. now. This year it will not save as a PDF file very disappointed!!! Last year I had issues with the program also. NOT impressed the last 2 tax seasons.
Pros: Easy to prepare
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
Trouble recognizing info from documents
on March 13, 2022
Posted by: Loveadeal2
from Chicago
H&R Block seems to come up with Ingenious ideas to complicate doing your taxes. For example, processing the personal info. The software informs me the information didn't match last year's return. After review info and found it hadn't changed, the software wouldn't advance to the next page. After refusing to except the info, I realize to skip this window and move forward. Really!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock