Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
2
Very troublesome!
on March 21, 2022
Posted by: JohnBoyAA
from Ann Arbor, MI
I have used H&R Block Tax Software for several years but never have I used the efile option. This year I tried to file electronically. Not knowing how to attach documents needed for justifying the 3 charitable contribution letters, I waited for your chat option. After about 1 hour I got the message from the chat. It said "To attach supplemental documents or statements that the return requires: 1.Navigate through the File tab. 2.At the E-file Your Return page, hit the Send button. 3.A dialog box which says Your return will now be transmitted to the IRS will appear. Click OK. 4.On the screen labeled Your PDF Attachments, click Attach. (Steps 4-6 won't apply if the return doesn't require attached documents.) 5.Navigate to the file you need to attach and click Open to attach the file. 6.After the PDF is attached, click Finished and the return will be transmitted to the IRS and/or DOR. The problem: No screen labeled "Your PDF documents" ever appeared. Now my IRS submission will be rejected. The IRS is so overloaded I may being years resolving this. Ugh...
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Software Problem ???
on March 21, 2022
Posted by: BuddyBoy2
from Castleton, NY
Have used the H&R Block tax programs for quite a few years and overall have been satisfied. Don't know what happened this year but information I was putting in kept changing or disappearing.. I saved the program every time I exited but upon reopening I found information had changed. Finally, when I was ready to file I reviewed every entry to make sure nothing changed then filed real quick. On 2 occasions the final accuracy check found entries that needed to be fixed. On both occasions information which I had entered disappeared and I had to re enter before filing. Don't know if my software was defective or my computer was playing tricks on me but I was totally frustrated> Will think twice before using H&R Block software again.
Written by a customer while visiting HRBlock
Customer Rating
5
Great information
on March 21, 2022
Posted by: Fawndeer
from Colorado
Thank you for making this so easy, I dread this every year because we always owe money and I’m never sure if I’m doing it right. Thanks to you guys for helping me out.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Sustained Quality
on March 21, 2022
Posted by: Best Practice
from Brenham,TX
I have used this product for more than 15 years. It still delivers the quality that I have experienced in the past and expected for completing my 2021 Tax Return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Review return
on March 21, 2022
Posted by: Anonymous
from Media PA
Since I tried to review my return the pages were filled in with no numbers but my financial institution name. Very frustrating so I had to send in without double check. Now fed has rejected it. More frustration.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Not happy this year
on March 21, 2022
Posted by: ashole
I was unable to import my 1099s from Charles Schwab. I had to manually input all my data. NOT HAPPY!
Pros: Easy to prepare
Written by a customer while visiting HRBlock
Customer Rating
3
Struggled a bit, but worked fine.
on March 21, 2022
Posted by: DebF12
from PA
Instructions on the state taxes for Michigan were very confusing. Mentions removing state tax refunds from the AGI but doesn’t show how to do that. Also struggled with the charity credit and now have to file an amended return to take it. Never had to do that before.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
3
A little kludgy, but functional
on March 21, 2022
Posted by: THHTaxpayer
from Raleigh, NC
The user interface is okay as long as you can stick to the script, but navigation is only to broad areas, where you have to click through screens to get to the specific item you want.
The inability to go from a form to the interview is also a substantial drawback.
Importing of values from Quicken Tax Schedule report was imprecise, often lumping things together, e.g., all charitable contributions as if from one of the many sources, so I had to enter manually the various amounts anyway, which made the import of that portion pretty useless.
Bottom line: it works & it is a little cheaper than the major Windows competition, but may or may not be worth the savings.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
3
Written by a customer while visiting HRBlock