I’ve purchased this software for about a decade now. It is great in that you can preload historical data. The Included federal filing is Nice having to pay extra for filing the state is not so nice. Softer was straightforward and effective.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have used this product for years and it continues to work well for me. Easy to use and creates accurate returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Text size was way too small and hard to read without a magnifying glass. There should be an option to increase text size. Why was it a green color? Tax preparation is difficult enough without this added obstacle.
Response from HRBlockBy Abbie- Social Media, April 21, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
An easy to use program that also verifies any errors might make.
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I have used your software for over 15 years. It is easy to use, accurate, and reasonably priced. The interview process is succinct and easy to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Easy to use for more complicated return. Efile worked smoothly.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used this product for several years and continue to like it. The format is easy to follow, the questions are clear and well worded and, generally, doing my return is easy and straightforward. My return is relatively simple, no complex investments or sources of income -- these make my return easy to do with this tool.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
I was fine until the last tax return for a family member. It was April 14th, and he finally found the last 1098R! The returns for federal and IN, until we tried to transmit both returns at the same time. We incurred a problem with the software not attaching the IN 2210 form which was prepared and showed no penalty due! The software came not allowing the In return to transmit. Finally, I printed the In-2210 and was getting ready to file the In return as a paper return and attach the 2210. However , I prayed and tried one last time and the federal and Indiana returns both transmitted and were accepted. Please advise what this happened, so that the stress can be avoided in a future year! Thanks for your input! Amy Pressler
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.