The program is straight-forward, concise and easy to work with. It gives you options from the beginning process to recommendations as to tax implications.
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Easy to follow the program. Would like to see a lower fee to file the state taxes.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
This is now my 5th year in a row using H&R Block to file my taxes and I haven't had any issues so far. The program walks you thru step by step each section and can help answer any questions you might have
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Easy to use and has a help section for explaining the fields
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I’ve used HRBlock deluxe for many years and enjoy the “interview” process for completing the ax returns. This year whether it is the software or my partnership reporting the verification process was less helpful. While the software noted the “errors, it did not specifically highlight the section or line number to review. Having the area highlighted would have saved a bunch of time. The other issue I had was not remembering where the federal 6-digit code is located (in the profile section) and being confused with the 5-digit password at the “signing”. I still would use HRB but improving the verification area would make me a happier camper.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I have been using H&R Block tax software to file my taxes since 2006. I switched due to the value paid for the software versus other options. As they have added additional features it has continued to be my preferred choice, especially in years when I had to file in multiple states due to moving. It is easy to use and the help information built-in is sufficient to answer any questions that come up. Knowing I have audit support help if needed is a nice bonus feature.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
I use H&R Block deluxe more than 10 years. Excellent software. Easy to use and accurate.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!