Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
First use of e file
on March 25, 2022
Posted by: Mooneyes49
from Georgia
My wife and I have been HR Block tax customers for years. I have always appreciate the company's product and HRB 2021 Taxes were no different. This is the first year we have used E File and we are pleased.
Data Verification issue near completion of my return. The directions are to enter "NYC" on Linee 14 of form 1099-R if I am to file NY State Tax electronically. This is an erroneous line no. for this entry and should be changed to line no. 18 instead. Line no. 18 is displayed very prominently with "NYC-RES" already entered and apparently should be changed to "NYC" to correct the condition.
Had to wait until 3/25/2022 before I could import data from Schwab same problem did not exist with Turbo tax. This is the 2nd year in a row won’t be a user of your product next year
Except for issue with Schwab imports being delayed (Schwab issue), this is an easy way to complete Federal Income Tax filing. I haven't ever had an audit due to HR Block SW, I did have to prove I was required to pay alimony though(???).
after spending hours filling in forms, the software updated and would no longer save forms. I spent over 2 hours on the phone, got shuffled to four different people , none of whom helped, but kept trying to connect me to someone else. I finally had to log in to my account and start all over again. When my fed return was rejected the instructions were poor. I corrected the form and inadvertently resent the state form and got charged an additional 20 dollars
Cons: Time consuming, Hard to prepare, Hard to import documents
It would have been helpful to include a section about what changed in the HR Block software from 2020. It would have saved a lot of time for me. I have used HR Block software for many years, and this software was the most time consuming ever. It's usually very simple and straightforward.