Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
3
State e-file issues
on March 29, 2022
Posted by: Bubbadj
from Arizona
This has been my go to software since the Kiplinger days. The last 2 years have had issues when it comes to e-filing. Last year it was with federal; this year it is with state. Both times have involved a long sessions with tech support. Last year was resolved; this year state is still pending and may require paper filing. If I'm going to file paper, I might as well have done that from the start. Disappointed!
Pros: Easy to prepare
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Worked Seemlessly
on March 29, 2022
Posted by: Ikee
from VA
Product worked without bugs and no hidden fees. For example did not keep dinging me extra charges.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Problem with state
on March 29, 2022
Posted by: Clicke77
from Decatur Illinois
I could not seem to get credit for interest on US savings bonds on my Illinois taxes. I gave up and paid state of illinois instead of probably getting a refund.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
paper length for printing is off
on March 29, 2022
Posted by: CoJul
from Michigan
For many years now, when we print the H&R block returns we just filled out, the cover page with all the summary info never fits on a 8.5x11 inch standard paper! please make the cover page fit an ordinary size paper. The forms print fine, but that cover page always trys to print off the page. Also, you give the option of downloading forms from companies, why not give the option to drag and drop pdf copies of all these forms since we normally get them in the mail or on line anyway.
Also you gave no extra info on the 1040 form regarding whether the income from pension 1099-R is deductable or not, you just leave the box open for us to decide. I don't know if it is or not and you give no info on how to determine if it is or not.
Also you gave no extra info on the 1040 form regarding whether the income from pension 1099-R is deductable or not, you just leave the box open for us to decide. I don't know if it is or not and you give no info on how to determine if it is or not.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
cheap but difficult to use
on March 29, 2022
Posted by: chester field
from PA
I bought this program very cheaply. However, it is difficult to use and its lack of directions is very frustrating. I paid more than five times as much for Turbo Tax, but it's incredibly easier to use.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
forms print too large
on March 29, 2022
Posted by: angry person 1
from Fairfax, Virginia
I am unable to get help on this issue. the PDF files take four pages per single page of the forms, with images in the corner. Fix this problem or next year I will switch to Turbo Tax.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Easy step by step process
on March 29, 2022
Posted by: Ron the engineer
from Scottsdale, AZ
I have been doing my own taxes for years using either H&R Block or Turbo Tax. This year I bought both programs in order to get an exact comparison. While both eventually got the same results, I found it easier to understand the directions for H&R Block while those for Turbo Tax sometimes had me wondering exactly what they meant. For example, should I enter a percentage or do the multiplication myself and enter the result. With H&R Block there was no questions about what to do. H&R Block also gave more explanations of things along the way that I found helpful. Turbo Tax twice came up with errors that I had a hard time trying to figure out and correct, but H&R Block was error free right from the start. So I now filed with H&R Block. E-File was fast and easy too.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I love that they are current with all the tax laws
on March 29, 2022
Posted by: Pegasus33
from Fort Worth
I am very happy with this product. I was able to receive a larger refund because of IRS changes I did not know about.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock