Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Parker25
Verified Purchase:Yes
I’ve been using H&R Block software for years, including years that I was self-employed. I don’t want to change.
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: CJH3333
from Illinois
Verified Purchase:Yes
I have used H&R Block software for many years. It is easy to use and answers any questions I have related to tax questions. I love the free federal uploads provided with the software. It would be great to have the same corresponding free uploads for state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JA80
Verified Purchase:Yes
I've been using H&R Block for several years and am convinced that it does an exceleent job in the preparation of my tax return!
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse, NY
Verified Purchase:Yes
Have been using HRBlock software for more than 10 years - it is always excellent.\
Somehow my name (Review only) got changed in your software. It should be Peter.
Somehow my name (Review only) got changed in your software. It should be Peter.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 21, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PWMIII
Verified Purchase:Yes
I found the software confusing and I have been using it for years. I think it finally worked correctly but my confidence level is in the neighborhood of 75%. The printout seemed to differ from the screen. PWMIII
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Steve_In_MN
from Minnesota
Verified Purchase:Yes
Does everything I need! I just wish they didn't charge me extra fees to e-file my state return.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Great for “normal” taxpayers, not for more complex
on April 18, 2025
Posted by: Old Mo Mule
Verified Purchase:Yes
I have used this software for at least a decade. While deductions have nearly become useless treatment of income has become more complex. I am finding that more forms are required and this software is not keeping up with available forms.
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for leaving a review, and for providing positive feedback on our product. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NM
Verified Purchase:Yes
This thing is a horror show. Basic functions in the SW do not work or are hugely broken. Forcing me to chase the red ! around when they never clear and the broken SW will not let me finish the return. Asking questions that make no sense or could be interoperated multiple ways.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock