Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: JoyofTaxes
Verified Purchase:Yes
I have used this software for years and depend upon it greatly. My wife and I farm. I still work full time outside the farm, but we both are retired. Our taxes are rather complicated (27 pages this year). I could not do this without H&R Block software. The past two years, however, I had troubles filing electronically. Once you start filing electronically and problems occur, it can cost money and headaches. The problems have originated outside of the program, but paying for a state submission prior to the federal form being accepted and committing to filing electronically before finding out how much paying for your money transfer will be is risky.
Response from HRBlockBy Andrea, Social Media Team, April 21, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: timothy1964
Verified Purchase:Yes
I've used this software for many years and never had an issue until this years return. I pulled in the data electronically from the 2023 return but important items such as the 2023 AGI did not pull in correctly. I trusted the software a little too much....the IRS rejected my return and I guess thought my identity was compromised and then wouldn't let me efile. I had to print out the return and send in by mail....disappointed
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 21, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Charlie 2003
from Little Rock, Arkansas
Verified Purchase:Yes
This is my second year to use H&R Block software and it is easy to use. I would like to see the state efile fee reduced to a reasonable amount. Luckily, I work about a mile from our state revenue HQ and submit in person. The federal efile fee being included is great.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Joe5pack
from Minnesota
Verified Purchase:Yes
Too expensive with additional fees for state filing.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Stan766
from Rockland, New York
Verified Purchase:Yes
I had nearly no issue work through this year's filing. A great time saver and a wonderful tool.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gene Age
from Maryland
Verified Purchase:Yes
I've been using this product for many years now, and the interface has changed very little in that time. To me this is a strength, not a weakness. Because the interface is the same, I am very familiar with it. In fact, I often review prior year taxes side-by-side with current year tax entries for the more complex sections to ensure I get the entries right.
One of my favorite features is "Take me to" -- allowing quick consistent access to any area of my taxes, along with the memo-pad which allows me to 'remember' areas to revisit, and of course the error review feature.
Finally, I like the fact that I can download the software and not rely on cloud services, as storing the sensitive data that is required for taxes on "someone else's computer" would make me very uncomfortable
One improvement I would suggest is that if any portion of one's refund is applied to next year's taxes, this number should show up in the state overview as it does in the federal in the 'at a glance' window
Great product - keep it coming!
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PeteMa
from Delaware
Verified Purchase:Yes
It does not correctly calculate personal credits in my state software (Delaware). Also did not allow me to edit the forms in order to make the correction needed.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CW2025
from TN
Verified Purchase:Yes
The H & R Block Software has been a life saver for me over the years ( 20 +) that enables me to do my own taxes with ease and confidence.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock