Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
H&R Block failure to disclose vital program error
on March 31, 2022
Posted by: Al0606
from Los Angeles, CA
I bought the program and tried to file my taxes early because I had a big refund due. H&R Block failed to disclose at the time of purchase that their program is deficient and can not import financial data regarding sales of stocks/bonds from several financial institutions. The update came in late march. I would not have purchased this software if I knew I have to wait two months for H&R Block to update their program.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Lots of Features
on March 31, 2022
Posted by: BillyP9911
from Wisconsin
This year my taxes were more complicated. It included the normal Income, deductions, rental property, etc. I also had sale of rental property and a (K-1 2K-1) for an estate adjustment. The Software handled it with little ease and allowed me to attach forms when I filed electronically.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
PProblems
on March 31, 2022
Posted by: 2021 PROBLEM
I have used this product for years, and filed my taxes on 3/29/22. When I received an e-mail that my return was accepted, I went to the software and it shows that I have not filed my return, and it had not updated the changes . This is a problem, what was filed? I have no idea now.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
downloads
on March 31, 2022
Posted by: dudejohn
from holyoke, ma
state downloads did not work had to call customer service. - update feature failed 6 times before it installed updated to enable e file bad software!!!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
It stop working and closed so many times.
on March 31, 2022
Posted by: taxgore
from Indianapolis, Indiana
I had no problem until my return for 2020. But i had too many problem when i do for 2021 especially state return was just disaster. It just stop working and closed the program itself. I wasted all my time and i will never buy this program next time.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent
on March 30, 2022
Posted by: AND34
from Texas
I was really happy with the software and it was easy to use...
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Kept quitting unexpectedly!
on March 30, 2022
Posted by: G703
I have a fairly simple return, but the software "quit unexpectedly" at least 10 times. It got so bad, I started hitting 'save' before I would hit 'next.' I've used your software for years and haven't had this trouble, so hopefully, it's a one-off for 2021.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
4
One large issue
on March 30, 2022
Posted by: Colorado Joe
from Colorado
I've used HRB for years and was happy that data from my brokerage could be easily imported. This year, that capability did not exist until 3/24, which severely limited my time to complete and file my return. Checking with my brokerage firm, they indicated the problem was with HRB, and that other similar tax software did have the capability.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock