Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Retired Software Engineer
from Massachusetts
Verified Purchase:Yes
Underlying product doesn't appear to have been updated in years. A lot of features are flaky, like "take me to related form" (often incorrectly errors "There are no related entries here"). Help is lame (brain-dead search, incomplete navigation/context). Some forms can only be populated via the interview. Etc.
Plus: cheaper than TurboTax.
Plus: cheaper than TurboTax.
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JeanneHS
from Maryland
Verified Purchase:Yes
I have been using H & R Block software for more than 10 years. Easy instructions to follow, like the feed over from one year to the next. I used the program when I has a small business and the program check entries and gave suggestions to help me have a clean and correct filing.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bnett
from Greeley, CO
Verified Purchase:Yes
This software is very useful. It takes care of my taxes with ease.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Kal152
from Long Island, NY
Verified Purchase:Yes
Used it for over 10+ years, easy to fill out, love the questions and answers. Easy!!!!!
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: I love you man
from Mascoutah IL
Verified Purchase:Yes
I purchased this instead of TurboTax and I thought it was easier. I can’t remember the young lady’s name that helped me when I called for help, it she was awesome!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 21, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Rujf
from PA
Verified Purchase:Yes
For the most part I was happy with the H&R deluxe. I was not happy with the section that dealt with IRA's. My husband and I both have our own IRA's and different circumstances with how we saved. I had contributions to my private IRA that were after tax because I was not eligible through work. Making them after tax and nondeductible. He did not. The IRA worksheets were confusing and did not work on them one at a time. It wanted to put my nondeductible on with his worksheet. He had a conversion last year from a traditional IRA to a Roth and so it was trying to calculate the tax owed. I think that worksheet could be better and less confusing and keeping them separate and worked on one at a time would be helpful.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: TimIM
from Pennsylvania
Verified Purchase:Yes
I appreciate that the program format tends to stay the same from year to year. Usually I only need to download last year's return, and go to the sections that I know I need to complete. The "go to form" is a very helpful tool. Everything works well until the part where the return is filed. That's a bit confusing sometimes. Also, there is a screen that gives a great review of income streams, tax liability, and what needs to be paid, but it can't be printed, nor can you return to it using the "go to form" command. So I have to copy it on paper which seems to work against the reason we use the computer to complete our taxes. Otherwise, I rely on HR Bock every year.
Pros: Maximizes refund
Cons: Time consuming
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
The program gives Gives you confidence on your tax
on April 18, 2025
Posted by: Tom 2024
from St. Louis
Verified Purchase:Yes
Easy to use every year. The software helps you find deductions and problems with your return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock