The simplicity of the program. It makes it easy to fill in the correct information in the correct place and gives great help in checking areas that are questionable. It helps in critical areas to ensure the correct information is applied or omitted. Simply stated it makes my task easy.
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block for doing my taxes for the last 15 years and always have had a good experience using it. The software is pretty much fail safe and makes you confident that everything is being filled out correctly. I bough a new pc laptop this year specifically to use the software and when I bought it and downloaded it, everything was smooth. The updates worked quick and I did my state taxes as well. I always check, and recheck my work as I go along and accept the challenge doing my own taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
The software was essential in facilitating and ensuring proper documentation our 2024 federal and state income taxes. It was difficult to find forms needed to calculate and to report the taxes due.
Pros: Easy to prepare
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with us. We value your business and look forward to seeing you again next tax season!
wanted to try something different than turbo tax. It was ok
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Had issues with RMD calculation that were reported over a month ago and were not addressed. I would have owed $200+ if not researching about this issue.... I would have saved money by purchasing from a competitor.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
I've been using H&R Block software for the last seven years after switching from TurboTax. The software and step to complete both Federal and State returns are very straight forward and easy to follow. I like the software does an Audit risk review.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
I've used H&R Block tax software for many years and have found it to be consistently accurate, easy to use, and filled with plenty of tips and accurate information.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Switched from TurboTax 25 yrs ago and so glad I did. Never looked back!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!