Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5
2021 software was another easy to use experience
on April 9, 2022
Posted by: TheBaker
from NC
I have been using H&R Block tax software for years. It is a great software, easy to use and a reliable application
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Great value, with caveat for Arizona users
on April 9, 2022
Posted by: smessAZ
from Phoenix, AZ
Overall, H&R Block makes doing your taxes on your own fairly straightforward (there is a bit of a learning curve and occasional research outside the program may be needed). For those living in the state of Arizona, there is a downside -- you cannot file your state return electronically if you have donated to a Qualifying Foster Care Organizations (QFCO) and wish to claim the tax credit. This is a common tax credit for which Arizonan's frequently receive mail solicitations.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great tax software
on April 9, 2022
Posted by: Jesse bobby
from Oregon
I have used it for a several years and found it easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
It's getting old
on April 9, 2022
Posted by: DJR1
from DC
I've used this software for fifteen years or so. I do 6-8 federal returns per year for individuals/small businesses. It is reliable. BUT EVERY TIME I OPEN A RETURN I GET ASKED ABOUT UPGRADING OR BONUSES ON MERCHANT CARDS! EVERY TIME! EVERY!
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Many problems... print sizing... filing electronic
on April 9, 2022
Posted by: ChiTownAl
from Gurnee, IL
I have used your your software for 9 years, but never again. Nothing but problems. Why would it only print 1/4 size images for completed forms? Call-in help couldn't solve it. I don't think your program is friendly to Macs.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Very Disappointing
on April 9, 2022
Posted by: Jamus89
from Bedford, PA
I have been doing tax work for over twenty years, so I am no stranger to the IRS and tax filing in general. In preparing my Federal return, I cam across a glitch in the program which I believe was an error. I tried to call, 45 minute wait time only to be told that I needed to be directed to another department, which was another 45 minute hold. I simply couldn't' wait longer (I have a life too) just to be told that this is your busy season. It's mine too.
I then used the option to offer my question and get a response "within three days". The three days has long passed, the deadline for filing looms large, so I recast the return leaving out the entry causing difficulty. That resulted in using the standard deduction rather than the more favorable itemized route. (At least for this return). I have trouble believing that another preparer didn't come across this problem as well.
I then used the option to offer my question and get a response "within three days". The three days has long passed, the deadline for filing looms large, so I recast the return leaving out the entry causing difficulty. That resulted in using the standard deduction rather than the more favorable itemized route. (At least for this return). I have trouble believing that another preparer didn't come across this problem as well.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 9, 2022
Posted by: Billsox
from Spokane
Have used fo several years and have not been disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
H&R Block 2021 Deluxe Federal + State Tax Software
on April 9, 2022
Posted by: RCTinker
from Nashua, New Hampshire
I've been using H & R Block Tax software for many years. It's always been easy and straight forward to use. This year however the software was very difficult to update. The State Tax software wouldn't load on my primary computer, so I had to run it on my 2014 computer with Windows 10. In addition, the support is awful. It took almost an hour waiting on the phone and then I got dropped. Online chat worked but their fixes didn't work. I finally was able to reload the original software on my 2014 computer including the required updates and was able to file my returns successfully. I'm very hesitant to use this software again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock