Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from SC
Verified Purchase:Yes
DID WHAT IT WAS SUPOSED TO DO. aNY QUESTIONS i HAD WERE ANSWERED BY THE HELP LINE.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: tmoss1949
from MO
Verified Purchase:Yes
I did 3 Federal returns and on every one there was a "problem" with the final check. In every case it brought up a form that required a change in the entries. In every case, the form was not needed for my returns and when I tried to enter in the "problem" box, the software would not make the change. I've used you for over 10 years but I'm thinking next year I may need to try TurboTax. I am not happy with the glitches!!!!!
Cons: Hard to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Overall great software. Using HR Block for many ye
on April 17, 2025
Posted by: Anonymous
from Johnson City, TN
Verified Purchase:Yes
Only issue I faced was that there was an update while I was submitting my return to the IRS.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: bzbe
from az
Verified Purchase:Yes
Return was rejected because agi the software imported was incorrect
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Findlay,Ohio
Verified Purchase:Yes
Been using this product for many years & like that I can import previous year - makes it easier
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Deb74
from Summerville, GA
Verified Purchase:Yes
I use this product every year and I can’t thank you enough for making this so easy!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Nabbie
from San Francisco California
Verified Purchase:Yes
Unfortunately I had too many challenges working with the program. I had lost my previous year import that forced more manual work. I didn’t like the error management and verification. Several times I had to calculate entries on the form by myself.
I used turbo tax in the past, it’s more intuitive and easier to use.
I used turbo tax in the past, it’s more intuitive and easier to use.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nahhhh
from Indy
Verified Purchase:Yes
This year was fine and how it should go, without incident. I’m still stinging from last year and the 10:or so hours I waited for support online. I will switch now that there is no discounted offer.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 18, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock