Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
4
great product
on April 11, 2022
Posted by: johnt315
from sarasota, fl
I really like the product. The chat feature isn't any help though. I used it twice and didn't get anywhere. Other than that it's great.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Always problems with installing and sending efile
on April 11, 2022
Posted by: Tony Sola
from Miami, Fl
Without exception, every year a have problems with installing and then keep asking many times to update the program before sending the e file and stays in the loop and sends nothing. Try to speak with some one, never answers. You can stay for hours and receive no answer. Its website does not provide any technical help at all.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Concerns with software and help system
on April 11, 2022
Posted by: Concerns
from California
I have used for many many years but will need to change now because the software (and online system) would not allow filing of Form 8915-F with this year's return (I had used 8915-E last year). Help system was slow (wait time over an hour) and could not help with filing. I was required to send in additional information (8915-F) in hard copy by mail.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
You calculated the taxes wrong.
on April 11, 2022
Posted by: Gailo
from Washington, IN
Your program stated the Federal refund for my daughter and son-in-law would be over $4,000. Less than $1,000 was sent. Several weeks later they received a letter from the IRS stating the calculations shown on the taxes were wrong. I will be switching to TurboTax or someone else next year.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
well written program
on April 11, 2022
Posted by: ab 130
covers all the issues, is easy to follow and is accurate.I have been using for many years and never had an issue.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
CONSISTENCY
on April 11, 2022
Posted by: JimJHO
from Rushville, OH
The 2021 edition marks 20+ years we have used the H&R Block Tax software. There isn't any way I would consider using any other tax software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
My First Disappointment with Software
on April 11, 2022
Posted by: RBHi
After over a decade of great use of H&R Tax software, 2021 was my first year to have to file a paper form rather than e-file. There was no understandable explanation given by the software, so needless to say I am disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
HR Block Tax Return Software
on April 11, 2022
Posted by: Dewy2022
from Austin, TX
Download was fast and easy. Entering tax info was relatively easy. The electronic filing went smoothly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock