Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1
Bugs/blocked from efile
on April 12, 2022
Posted by: LeslieA4115
from Treasure Coast FL
Every year I discover bugs in the software which precludes me from e-filing or worse filing the needed documents. It's becoming tiresome to get the "well you can paper file" GEE - I KNOW that! Now I'll have to wait WEEKS for the refund. After 10+ years, H+R & I will be parting company. H&R Block defaults that I "retained an interest in donation" when this was absolutely not the case - if over-ridden, again no e-file. AGI prior year was correct (IRS transcript) again, precluded from E-filing.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Still the best as far as I am concerned
on April 12, 2022
Posted by: PapaCJ
from Sacramento, CA
I have used HR Block/Kiplinger for decades and believe it still the best value and easiest to use. I prepare about 4-5 returns annually for my immediate family.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Problem left to customer to handle!
on April 12, 2022
Posted by: Ken1289
from Arizona
Did NOT support Arizona Form 140-SBI, spent a lot of time working around problems you left for your customer to correct.
Why did you NOT include Form 140-SBI?
Why did you NOT include Form 140-SBI?
I will be much more selective when choosing a tax program in the future.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5
Great Software
on April 12, 2022
Posted by: rcmays
from ky
this software is easy to use , updates fast , works great highly recommend
if you want to do your own taxes this software is the one to use.
if you want to do your own taxes this software is the one to use.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Frustrated doesn’t connect to online account.
on April 12, 2022
Posted by: Donotpurchase2022
from Utah
There is no way to connect to my online account. There is not an easy way to save ALL the documents onto my computer.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
1
Worst software I have ever used.
on April 11, 2022
Posted by: datwell
from Columbia, TN
I have used H&R for many years and this is the worst. They did not include form 8915-F in the software and I spent three days including it in my taxes, which I had to mail without being able to send it electronically. This is a gross exclusion of what was needed.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
Terrible
on April 11, 2022
Posted by: Frank111
from Huntsville
I have had nothing but trouble this year. I have used H&R Block software for years. I needed form 8915f and the software doesn’t support it. I was told to do my taxes online. When I get to the part for 8915f it said I had to pay extra and let someone else do my taxes. I went ahead and tried to do my sisters taxes and when I submitted for e-file it said she had already submitted when she hadn’t. I tried to do my daughters and when she e- it said her 2020 agi was not correct. I checked several times and it was. This year’s software is useless. Wasted my money
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Bad Activation Code!
on April 11, 2022
Posted by: BobWaxman
from Castle Rock, CO
Activation Code was automatically downloaded when I purchased program. When I attempted to efile, after inputting all the data, I got a notice of a problem with the activated code and instructed to call tech support. Automated support sent me a new code, but I had to enter it three times before it worked. There was no instruction whether to use all caps or a dash, or to just copy and paste it from the email to the filing. It only worked when I copied and pasted the code. Fix your G-D instructions!!! I've used your product for over 10 years, but a screw-up like this is never acceptable!! When you get big you get sloppy. Clean up your quality control!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock