Most everything works well and is easy to follow. However, if there is a problem it takes several years for H&R Block to fix it. Example, I recommended putting the SAVE button at the top so you can save it as you go rather than at the end or in the pull down tab. After several years of requesting, it was done. Also, for some reason, my state program is either not listed or downloaded previously but will not open to prepare the state taxes. This has happened a few times over the years. Each time I have to call and get another state download at no cost. Frustrating!
Fed rejected return. They said 2020 AGI didn’t match! They were wrong. Put in “0” and was accepted 2nd time. Unfortunately was charged twice for efiling state return, which should be refunded, please.
I have used this software for years. This year it produces faint print pages whether pdf or ftom the printer. Nearly unusable. I have tried multiple printers with the same poor result.