Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Noal
Verified Purchase:Yes
There were several sections like moving expenses where I spent a considerable amount of time putting in deductions only to be told when done that I did qualify and that only military people do. That should have been asked and vetted fully at the beginning. Complete waste of my time
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Brian555
Verified Purchase:Yes
Hard to download information from Fidelity Investments
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: GEM99
Verified Purchase:Yes
Not quite as user-friendly as TurboTax. Some suggested improvements: 1. The numbers in the shaded boxes are hard to read. Please make the shading less dark. 2. Please provide way of magnifying the entire page, even if requires scrolling through more pages. 3. After I completed my return, I thought I would get the opportunity to request calculation of my estimated taxes, but I did not. Had to do it manually.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Edjg
from South Carolina
Verified Purchase:Yes
I have been using HR Tax software for years, taxes are very easy and fast to complete. No kickback from the IRS yet!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have used H&R block software for about ten years to complete my Federal and State taxes. The program makes it easy to complete the tax returns without having to make corrections after I file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Djmg
from Indiana
Verified Purchase:Yes
There was one glitch in filling in state portion of 1099 box 16 which has no update information required me to put gross amount of wage in which has never been a requirement on past returns it seemed to be a mistake in the program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product, but high fee to e-file for state tax
on April 17, 2025
Posted by: Mark313
from IL
Verified Purchase:Yes
I have used H&R Block tax software for years. It's mostly intuitive and does a very good job guiding through the process. However, the added cost to e-file for state taxes is onerous. Every year, I end up printing out my state taxes and submitting them by snail mail. Should be included when purchasing the state software update.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wheaton,IL
Verified Purchase:Yes
Have been using this program for years and it is still so easy to use. Even with having a few new things to report the worst thing was finding all my paperwork so I could enter it. Software even reminded me of things I had forgotten about that I had last year and did again this year.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock