Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(130,504 Reviews)
Open Ratings Snapshot
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product. 
(
41,725 out of 48,975
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Don't be afraid to do your own taxes
on April 17, 2025
Posted by: DML1214
Verified Purchase:Yes
Taxes made simple! The program walks you through everything.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A reliable means to complete your taxes.
on April 17, 2025
Posted by: Frugal Bob
from Cleveland, Ohio
Verified Purchase:Yes
I have been using H&R block software for several years. It connects to the financial institutions that I use and downloads the needed information directly. It's the best way to complete my taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 18, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tax software
on April 17, 2025
Posted by: Anonymous
from NC
Verified Purchase:Yes
Over the past 15. Years I've found H&R tax software to be easy to use from both input and troubleshooting my input. Detailed input screens assure me of what I need to input. Affordably priced and e-file ready.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great value and solid user interface
on April 17, 2025
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I’ve been using H&R Block for several years now and plan to continue to use in the future. It’s a great value and is generally easy to use. This year I was self-employed for a few months and so had to provide a lot more info for deductions. I also had to file an extension, and it wasn’t entirely intuitive how/when to do this. Couldn’t find info on home EV charger credit, too, and had to go outside the software.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy JoySocial Media DepartmentApril 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Well Crafted!
on April 17, 2025
Posted by: Jon7
from Mpls, MN
Verified Purchase:Yes
It is quite easy to jump to any portion of the tax interview and make changes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamApril 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great, BUT...
on April 17, 2025
Posted by: Anonymous
from Lincoln Nebraska
Verified Purchase:Yes
I've used H&R Block software for years. In the past, it's been so easy. This year, one section was totally incomprehensible: RMD. The explanation of "Common Window" was jibberish. Unhelpful is putting it mildly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
4 out of 5
4
Response from HRBlockBy AndreaSocial Media TeamApril 18, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Follow rejection notice never transmitted
on April 17, 2025
Posted by: Anonymous
from NY
Verified Purchase:Yes
The last 2 years my taxes have.not been transmitted and accepted by federal website. I went through the one issue and tried to transmit again and again no luck. I had to mail it in as I had to do last year also based on this happening twice I would not recommend this program . Time is money and I wasted my time 2 years only to pay taxes once again .
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy EvaSocial Media TeamApril 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good But Could Be Better
on April 17, 2025
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I have been buying the HR Deluxe program for many years and has always worked great. Recently, I found a mistake in my 2023 taxes, forcing me file an amended return.. Everything went well doing the federal return, but quickly found the software DOES NOT have the capabilities to do a state amended returns around. To me this is very disappointing since the state software is park of the package.
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy JoySocial Media DepartmentApril 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
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