Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,292 Reviews)
Open Ratings Snapshot
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,677 out of 61,817
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Easy as Pie
on April 18, 2022
Posted by: fsshon
from Oregon
I use HR Block every year for the last 15 years to do my taxes and I love how the software imports last year's return info for me. All I do is go through the different interviews, enter my info and boom my tax returns are done, saved, and printed. You can efile if you choose.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Disappointed. Not really Deluxe.
on April 18, 2022
Posted by: Willn
from St George
I’ve relied on HR Block programs for years but was disappointed this year with its lack of up to date necessary forms to complete a relatively simple capital gains credit.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Sooo Easy!
on April 18, 2022
Posted by: TussyMussy
from Florida
We’ve used H&R Block’s tax software since 2017 and find it so easy to complete. We have investments and interest and such, but the software explains what to put where.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Lacking forms necessary to file electronically
on April 18, 2022
Posted by: DrFizx
from Torrington, CT
I have used H&R Block for years but no longer. Switching to Turbo Tax. You don't have the latest forms to file i.e. Form 8911. Had to Google how to claim the deduction and found an unhappy forum about this subject (Level 2 charger installation credit). Learned how to file with this form but could not file electronically as I had to use form 3800.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not as easy as past years.
on April 18, 2022
Posted by: KenaiThat
I had read that there was a form missing for "electric cars" (which I did not have so I was not concerned). However, I had a W2 from Virginia Retirement Systems - They did not take out Federal or State taxes, so the spaces were "blank". So, I left them "blank" when I filled out my taxes. H&R Block Deluxe+State flagged it as an error. So, I filled in the yellow highlighted boxes with "0", but it still wouldn't take it. After trying many times and being very frustrated, I deleted my W-2 altogether and started over. Then, despite having our social security numbers in so many places, it was NOT putting it in for one of the W-2's - which, at first said was my husband's, but it was associated to MY W-2. I am not sure why it was so messed up, but if it happens again next year, I will change to a different company. I have NEVER had so much trouble using your program before!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
I purchased this for help from a-z
on April 18, 2022
Posted by: sandra1222222222222222222
from TX
I called to have a simple question answered I was placed on hold until I got tired of waiting if you cant answer the simple questions how can I rely on you for serious problems
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
HORRIBLE EXPERIENCE
on April 18, 2022
Posted by: Pdoggy
from Tennesse
Submitted my taxes, came back to check my return status and it said they were not submitted. However I received an email for both State and Federal acceptance of the tax file. Should have used TurboTax!
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I buy H&R Block deluxe tax program every year!
on April 18, 2022
Posted by: Nyle
from University Place, Washington
I can't wait to buy it every Fall. Its price beats its competitors, hands down. I love the way it guides me through each and every item. It gives me guidance I can understand, which means a lot. "Confident" does not come close to explaining how I feel about this tax preparation program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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