Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Mikeoc1
from VA
Verified Purchase:Yes
Had a very hard time getting the software to open up after downloading it. I ended up using a different pc to run the program.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 18, 2025
Thank you for taking the time to provide feedback! We appreciate your feedback and would like to ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 so we can address any concerns you may have.
Written by a customer while visiting HRBlock
Customer Rating
3
Gets the job done, but much room for improvement
on April 17, 2025
Posted by: Anonymous
from Philly
Verified Purchase:Yes
It gets the job done, but it is not terribly user friendly and some of the instructions, guidance and questions are not very clear.
Cons: Time consuming
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hello, we appreciate you taking the time to provide feedback about your recent visit. We're sorry that your experience with us did not meet your expectations. Your satisfaction is important to us, and we'd like the chance to make things right. Please get in touch with our support team at 1-800-472-5625 so we can better understand your concerns and improve our service.
Written by a customer while visiting HRBlock
Posted by: Ev 3225
from Delaware
Verified Purchase:Yes
I use Taxcut every year for about 15 years. It easier to work with than Turbo Tax.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mosheim, Tn
Verified Purchase:Yes
I have used the H&R Block soft wear for 15+ years. I receive an email each year with a link to download the program. Soft wear is very user friendly. Help is very easy to obtain. Would highly recommend this soft wear.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bremerton, WA
Verified Purchase:Yes
Have been using H&R Block tax software for at least 15 years. Very User friendly.
Well worth the $$.
Well worth the $$.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Doesn’t support multi state returns for Delaware
on April 17, 2025
Posted by: Anonymous
from Delaware
Verified Purchase:Yes
Product sold Delaware state return when we were filing a multi state return. Unfortunately the software didn’t support multi state returns for Delaware. Very disappointing
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Tax Time Again
on April 17, 2025
Posted by: Barbara3712
from Michigan
HR Block saves time and money when you do it yourself. The program walks you through each step at your own pace. It asks questions concerning your tax issues and suggests solutions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R Block's tax program for years and have never been disappointed. It is easy to use and a great value for the cost. H&R Block does not make you buy a more expensive software to do investment input for your taxes like other companies do. Everything I needed was in the Deluxe software, and the cost was very reasonable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock