Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Livermore, CA
Verified Purchase:Yes
Much better than last year. The website did not crash. While I find the program easy to use it is not always obvious why the numbers end up the way they do. This happens most often on the forms that deal with financial information. It would be helpful to know what "exempt interest dividends" means and the help section is not much use in this regard.
Pros: Maximizes refund, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hamilton, NJ
Verified Purchase:Yes
Very user friendly and easy to install and execute. Have used for many years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GrandmaDMG
from Illinois
Verified Purchase:Yes
I purchased early and still think the price is too high for the level of difficulty my return requires.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GaryB774
from Chandler, AZ
Verified Purchase:Yes
I have used H&R Block tax software for several years now. It has been a good product overall and has made preparing our taxes pretty straightforward. Some of the descriptive details for state tax credits could use improvement. It seems like this information was easier to understand a few years ago. Part of it may be due to the verbiage from the state tax documentation. The tax credits seem to be fairly unchanged, but the language has changed. Perhaps hoping that taxpayers will be confused and miss tax credits that are available to them. Otherwise, the documentation is good.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: BandP
from ILLinois
Verified Purchase:Yes
ONLY 4 because when it came down to the checking for accuracy at the end, there were forms that appeared that I did not understand. It seemed like the program was assuming that I am retired,and receiving social security, but I am not. I tried to delete the form since that was an option, but it would not delete.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: RGD7
from Collingswood, NJ
Verified Purchase:Yes
I am happy with the program but it should be FREE to file a state income tax return.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I bought Deluxe Federal and State Tax software and it was easy to use. The information from the Federal return carried over to multiple states and electronic filing was super convenient.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
Written by a customer while visiting HRBlock
Posted by: PT23
from Texas
Verified Purchase:Yes
Used this software to complete my taxes. Had no issues or problems using it. Simple to use and easy to understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 18, 2025
Hello, thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock