Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: tomtempe
from Tempe, AZ
Verified Purchase:Yes
I only have 2 issues with my taxes on HRB this year.
I did my son's tax, and he had 2 rollover accounts last year.
HRB told me we could only do one in a calendar year. The policy started on 01/01/2025 and didn't apply yet.
I did my son's tax, and he had 2 rollover accounts last year.
HRB told me we could only do one in a calendar year. The policy started on 01/01/2025 and didn't apply yet.
When I did my tax and tried to E-file it, it was rejected due to not having the IP PIN, 6 digit number on it. I guess HRB didn't see the rejection, but if they did, they did nothing to help me. I finally figure out that I had to access my IRS account to find this number.
I'm still happy to use HRB though.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sequim, WA
Verified Purchase:Yes
I've used H&R Block software for years. I see no reason to stop.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Treadler25
Verified Purchase:Yes
Everything came together well. I wish there was a way to deal with Michigan. The requirement to e-file with a charge is a hidden tax that is unfair in many ways. It would also be handy if a tool could project required withholding based on newly filed return, rather than estimate for a WAG.
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: waic
from California
Verified Purchase:Yes
Things seem to be quite buggy this year. Also state experience overall isn’t very smart and very bare-bone.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: I will not use again
from Ohio
Verified Purchase:Yes
I did have some difficulties using the program. Had to call for help 3 times.
Also, there was a mistake on my state taxes that the program did...I just transferred information from federal to state. The state caught the error and my refund was lower that you said it would be.
Also, there was a mistake on my state taxes that the program did...I just transferred information from federal to state. The state caught the error and my refund was lower that you said it would be.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I have used your tax software for several years and continue to find it great to file my taxes. Keep up the good work.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
This version of the program is everything I need.
on April 16, 2025
Posted by: dave135
from Waverly Hall, GA
Verified Purchase:Yes
I have been using this product for over 5 years now. It has always made the chore of doing taxes easier. Not sure if it is catching all that I can deduct but overall I like using this product. I have never had a return challenged for review by the IRS so that is always good to know.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Mike 545
from Binghamton ny
Verified Purchase:Yes
I liked the product. First year using. Turbo tax automatically calculated next tears estimated tax payments. With Block, I had to re enter information.
Response from HRBlockBy Andrea, Social Media Team, April 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock