Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Abby8
from Dallas, TX
Verified Purchase:Yes
I always use H&R Block software!!!! It’s extremely easy to load, get updates, enter info and file taxes!!!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: very very mad customer
from fresno
Verified Purchase:Yes
I'm still having problems with this program because I'm trying to efile a return and its being rejected saying the pin used doesn't match last year's pin which is impossible because that person has paid last 5 years therefore didn't use a pin last year to match. Very upset with this program
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Macintosh
from Florida
Verified Purchase:Yes
Been using HRB for like 20 years. This year was awful. Glitches in your programming caused all my families’ tax returns to not save after I filed last year. Hence, I had no prior years’ return data to import. Big headache! Just as bad, this years tax returns I completed and before I filed the return “disappeared” with an error message. I had to redo the WHOLE
THING.
THING.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Louisiana
Verified Purchase:Yes
I enjoyed the program except for the warnings which required me to resolve. Social Security issue when I had no Social Security income. Fortunately, it didn’t recent transmission of my return. I have never encountered an issue before this year and it was quite unnerving especially with 2 on-time filing days left.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 17, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ore
Verified Purchase:Yes
the program was awkward to use. your professional program was much easier to use. why can't you make your over the counter products more like the professional version?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from virginia
Verified Purchase:Yes
My wife and I file jointly, but she is a resident of another state. I found it better to file her state with your free filing and my state
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, April 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LivieG
from California
Verified Purchase:Yes
You guys are my Go-To Software when Tax Season rolls around.
Your strong efforts to be user-friendly are greatly appreciated.
I've been using your S/W for 30 Years (Since you were known as TaxCut).
Your strong efforts to be user-friendly are greatly appreciated.
I've been using your S/W for 30 Years (Since you were known as TaxCut).
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jc215
from Honolulu, HI
Verified Purchase:Yes
I have been using this tax software to help get my taxes done and filing process is a breeze.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for providing a rating for your recent visit! We're delighted to see that you had a positive experience. Your high rating motivates us to continue delivering excellent service. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock