Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Shaun_2025
Verified Purchase:Yes
The software filled unnecessary forms and I had to delete a few. And there were some which I couldn't delete. Plus I had to pay for efiling which was not mentioned when I bought the software.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Bubba Levi
from Evansville IN
Verified Purchase:Yes
All in all easy! Just would like updates to be more timely and not close to April 15 date.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: disappointedagain2
from CA
Verified Purchase:Yes
2nd year in a row that my IRS PIN trashed the software - it wouldn't allow me to file online as the IRS PIN wasn't accepted. My credit card was still charged for the state filing though. Oh by the way, I called support and the guy told me he would fix it, then he transferred me to the main phone menu and never called me back.
You can't make this stuff up. TurboTax next year...
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Andrea, Social Media Team, April 16, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have been a H&R homestead program user over 25 years. I have never been audited. I feel the program year in and year out has properly completed and sent required forms to the IRS accurately while providing me maximum refunds, etc.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gehh
Verified Purchase:Yes
The only thing I dont like about it , is that HR Block is slow to adopt new things. I have to go to Turbo Tax 2 or three times for EV tax credit among another thing.
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mission Viejo CA
Verified Purchase:Yes
I have subscribed to this service for several years now, and it's easy to use, as long as you have the correct data. The import of banking and investment info is easy and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Baltimore/Philadelphia
Verified Purchase:Yes
Worked for me for a second year in a row. Only issue, is that the interface is dated, but program worked well for federal and state filings. Picked up the info from last years program. Updates were quick and easy. Didn't attempt much assistance from the program. On a few issues I had to consult other avenues, like IRS website and financial online services. Overall excellent program. I felt it allow easier modification/additions to the tax filings than Turbotax program.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, April 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Waukesha county, WI
Verified Purchase:Yes
Been using your product for over 10 years. It’s easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 16, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock