Overall a solid package, but in their attempts over the past few years to make the software idiot proof, they've made it less flexible in my opinion. Too many "hints" in the form views, for example.
Nice s/w for vanilla situations; can't handle anything complicated. And making you pay for filing state returns (after you paid for the s/w to do that in the first place) sucks.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
I have been using the H&R Block Deluxe program for 10 years. It is a very good program that is extremely user friendly. They have a very good support staff also, if you ever have an issue or don't understand how to use the software. The E-filing works great for Federal & State. There is an additional charge for E-filing State returns but not for Federal.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast