Help topics are way too basic and inadequate, and I tried 3 different times to get a live person when I had trouble with a particular form. The call disconnected on all 3 occasions. I will not be buying the software next year.
I’ve used H&R Block for years! I love how it brings the data from previous years into the new year tax program. It is very easy to use & reliable software.
The program is very complete--it covers most all tax situations for the average taxpayer yet it is user friendly. It leads the client through his return in a smooth and logical manner.