It’s very user friendly and I have filed my taxes with it for years. Well worth the money. I recommended it to a friend a few years back (who used an accountant every year) and now she uses to file her family’s returns.
On federal 2020 year it incorrectly carried over unused charitable contributions from more than 5 years ago, causing an error in tax owed and a big IRS hassle.
23 year user (since 1999). The software is easy to use, and saves a lot of effort by pre-filling from previous years. Sadly, I couldn't use the "free" electronic submission because I needed to provide an obscure, (meaningless) form--so the value this year was muted by that lack fo savings.
Great product, When I used Tax software I always used H&R Block Tax software with both federal and state programs i wouldn't except or trust anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast