The software is excellent. Easy to install and updates regularly. I've used it for a number of years and count on it every tax season. If you need personal help you have that also although depending on the staff member you get , can be excellent or need of someone else. All in all for the money H&R Block software is worth looking into
This software made numerous mistakes in my returns. Info and help features were written to PREVENT users from understanding error messages. Slow to load, 'updates' frequently changed refund/owed amounts, and inaccurately 'warns' of penalties. All these things combined seem to indicate that the software is designed to herd users toward more expensive consultations with HR staff.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Software is good. Just had a difficult time in speaking to a live voice for questions. Finally found a very helpful lady who gave me a phone # that connected me with live voice.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
The software is accurate and thorough, but sometimes cumbersome and time-consuming to use. For example, if you're entering your information and want to see what the current actual tax return page or schedule looks like, it takes several clicks, scrolling through a list, and when you can finally see the actual schedule, it is littered with "mini-worksheets", most of which don't even apply to your return. It can be frustrating.
A bit clunky. Also, do not use for processing State taxes in NC. You will receive error messages until March 2nd that your taxes cannot be transmitted - but with no explanation.