Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jo filer
from Utah
Verified Purchase:Yes
Use it every year. It has some issues but I work around them. If you enter IRA contributions and then go back and uncheck them they don’t get removed. You have to specifically blank them out before you uncheck it. Same in other places. Also can’t handle swapping filer positions in a joint return, it gets confused. But in the flip side it found a tax credit that made it all worth buying the software.
Pros: Maximizes refund, Easy to import documents
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Culpeper, virginia
Verified Purchase:Yes
I’ve been using H&R Block tax software for many years and have always been pleased with it. Numbers are not my strong point so I’m happy to leave the figuring out of what I may owe the government to someone with a lot more knowledge of taxes than me!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: RBK1
from Indio, CA
Verified Purchase:Yes
I have been using this product for many years and I love it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
Reasonable pricing,
on April 14, 2025
Posted by: Lilycat
from South St. Paul, MN
I have used this product for several years. It is easy to use and transfers your information from the previous year as needed.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from oregon
Verified Purchase:Yes
the program needs reloading when you get to the end and need to file. happens almost every time.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GDW2
from New England
Verified Purchase:Yes
I have been using the H&R Block software for many years now and I am very pleased with it. It is very easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ElaineR
from Washington, IL
Verified Purchase:Yes
I have been using H&R Block tax software for years and have been very satisfied. This year, there is an expiration date on my ability to download the software. What if I need to amend my tax return? I paid for this download key and should be able to use it for the full period that the tax return is open. I will be checking out TurboTax next year to see if they have the same terms.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
State eFile not included
on April 14, 2025
Posted by: Pops54
from PA
This year I bought the Deluxe + State version thinking that it would make things easier. Little did I know that free PA state eFile was not included & an extra charge was required to eFile state return. Had I known that I would have filed on PA tax web site which is free. I ended up filing by paper as I was not going to spend the extra money.Program is good. Just don't spring for the state version as it will cost you to eFile. Going back to just Deluxe next year.
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock