The question and answer format makes the software easy to use. Also, the software found a tax saving feature on my state taxes that wasn't available on the state tax website.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
The tax program did not carry through information from the worksheet to the return. I called Block about it. They agreed there was an issue and they were supposed to get back to be about resolving it but they never did
While the software calculated the return, it would not transmit it electronically to the IRS. I had to file a paper return in February and have not received my refund yet.
Did not properly bring over data from federal to state return. Support is impossible to contact, hours on hold then disconnected, twice. I will be using TurboTax next tear
Not easy to navigate. I know the tax laws are constantly changing and becoming more complex, but for crying out loud, tell me how I can avoid paying the IRS every year!
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Windows version works well, but Mac version failed me miserably on my tax day with a software bug (kept crashing right after W2 was all entered). Had to buy Windows version at the end, so it cost me double.