Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(130,504 Reviews)
Rating breakdown 130,504 reviews
5 Stars
86,968
4 Stars
24,052
3 Stars
8,424
2 Stars
4,452
1 Star
6,608
85%of customers recommend this product.
(
41,725 out of
48,975)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Bob abcde
from USA
Verified Purchase:Yes
Would like a little more control!
My return was rejected with no explanation why or where so that I can make corrections and didn't let me make changes when I tried.
My return was rejected with no explanation why or where so that I can make corrections and didn't let me make changes when I tried.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Allen261
from Kentucky
Verified Purchase:Yes
The program was easy to maneuver and file with IRS.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Joy, Social Media Department, April 14, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Cat1263
Verified Purchase:Yes
We did not use the software personally. The person who completed our tax forms did. We are very happy with how fast the tax forms were submitted and accepted. We received our refund quickly, too!
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChrisGuy
from Michigan
Verified Purchase:Yes
My free federal eFile did not work and I had to pay the cost.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 15, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at hrblockanswers@hrblock.com at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mothergoose64
from Little Rock, Arkansas
Verified Purchase:Yes
This is my sixth year of using this software. I've had no problems with the program, so far.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, April 15, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plano, tx
Verified Purchase:Yes
This is the 5th or 6th year using this software.
Once you key in the information - it loads last years information into the next - well without the numbers.
This makes it easier to step through the process the next time.
The software will help you with missing information and hints to help.
Once you key in the information - it loads last years information into the next - well without the numbers.
This makes it easier to step through the process the next time.
The software will help you with missing information and hints to help.
Value
5
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
This seems to do okay for federal taxes but is wholly inadequate for state taxes. At a minimum it should allow you to easily compare different methods of filing state taxes. If you choose to file married on separate forms it should allow that and allow you to view and file both sets. If you have to file in two states it should facilitate that.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Corrina, Social Media Team, April 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ric21
Verified Purchase:Yes
So easy to use. Imports a lot of information to save time and typing mistakes.
Response from HRBlockBy Amy, Social Media Team, April 14, 2025
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're grateful for your business.
Written by a customer while visiting HRBlock